Policy/Returns

PROCESSING TIME - All products are made to order, processing times vary between 3-10 business days. Once your order is processed it will be prepared for shipping.

SHIPPING - Once your order has been prepared for shipping you will receive a email with you tracking information. Orders shipped typically takes about 2 to 4 days to arrive As soon as your order has shipped, we are no longer responsible for your item(s) and you will have to contact the shipping carrier concerning the location of your order.

REFUNDS/RETURNS - THERE ARE ABSOLUTELY NO REFUNDS.
Please make your you inspect your products to make sure you order is correct and nothing arrived damaged. If there are any errors regarding your order contact us as soon as possible so we can rectify the issue and come to a resolution.

Have questions or concerns? Feel free to send us and email info@uniquetrenae.com, Please be patient and allow us up to 48 hours to respond. Thank you!